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WHAT IS BETTER THAN A COMMUNITY THAT RECOGNIZES EVERYONE AND THEIR NEEDS?
Our community needs the services provided by many of our low income workers, who, with no health insurance, cannot maintain the quality of life they deserve and need.
The Neighborhood Health Clinic and YOU can help.
Being a non-medical volunteer at the Neighborhood Health Clinic will mean you are part of a team whose every effort, whether filing, working at the computer, or making phone calls is directed at patient care.
The Clinic is fortunate to have a caring and diverse team. The following list describes our volunteer positions. Those mentioned may not be available when you visit but remember, everyday brings new needs.
VOLUNTEER OPPORTUNITIES CAN INCLUDE:
Computer - Data Entry, Word Processing
Courier - Run errands.
Fundraising - Assist Development Director with special events and other various tasks.
Kitchen Host/Hostess - Welcome and serve donated meals to the volunteers during Clinic hours. (You are not responsible for preparing the meal )
Meal Preparation - Prepare / donate volunteer's meals.
Intake Counselors - Interview potential patients to determine eligibility for Clinic services.
Interpreters - Assist Intake Counselors and medical staff with patients
Medical Services Support - Keep exam rooms supplied, conduct patient surveys, work in lab, review charts and more.
Office - Answer phones, prepare charts, file medical reports and other clerical tasks.
Pharmacy - Sort, stock and rotate inventory. Use computer program for
Patient Assistance Program applications, data input for reports, print labels.
Transcribers - Transcribe and type physician's notes.
Our Volunteer Coordinator, Eileen Iaizzo will welcome you at the Clinic on Tuesday and Thursday from 10 AM until 2:30 PM. If you would like to learn more or visit the Clinic, please call Eileen at 261-6600, x 15. You may leave a voice mail message and she will return your call.
To provide you with more information, the following are the Frequently Asked Questions as addressed in our Volunteer Manual:
FREQUENTLY ASKED QUESTIONS
1. What regulatory agency oversees the Clinic?
The State of Florida Department of Health.
2. Who is the contact person for volunteers needing to reschedule a time commitment?
The person identified as your supervisor
3. Who does a volunteer contact with a comment or complaint?
Begin with your direct supervisor. If there isn't a satisfactory resolution, meet with the Volunteer Program Coordinator next, and continue along the "chain of command." It is important to remember if your assignment isn't a "fit", other positions can be explored.
4. Why do volunteers need name tags?
It is important to identify yourself as a Neighborhood Health Clinic "employee". Yes, volunteers are considered staff members. The first name only badge lets the patients and volunteers know you are part of the Clinic team.
5. Don't you have enough volunteers already?
No, we don't have enough volunteers because new volunteer opportunities continue to be discovered as the Clinic serves more patients. The Clinic has also added several specialty Clinics which require volunteers.
6. What is the dress code for working during Clinic hours?
It is important to wear clothing that is casual but conservative and office appropriate.
Women: Low cut, tight fitting apparel and bare midriffs are not appropriate.
Skirt hems that are higher than your fingertips with arms at your sides are not acceptable.
Men: Please avoid tank tops, tight slacks or jeans and shorts.
Footwear: No flip flops.
Color-coded smocks are provided to wear during Clinic hours which identify your department. (Ex: burgundy = medication room) or logo shirts (at your expense) are available.
7. Can volunteers be fired?
Unprofessional behavior can be the cause for dismissal of staff, whether paid or unpaid. Volunteers are considered unpaid staff members.
Being under the influence of drugs or alcohol is a cause for immediate termination.
8. What about smoking?
Smoking is prohibited in the building. There are designated smoking areas outdoors.
9. WHAT ABOUT GIVING AND RECEIVING ADVICE?
Please do not give advice to patients; this is the role of physicians and nurses.
Please do not ask our volunteer physicians for personal medical advice even if you are speaking with your personal physician ... this time is for Clinic patients.
10. How is the Clinic funded?
The Neighborhood Health Clinic is supported by individual donations, businesses, foundations (like the Robert Wood Johnson Foundation), service clubs, civic and religious organizations and the United Way of Collier County. We do not accept any government funding.
NOTES:
* Each Volunteer will be given a Clinic name tag and a page in the Volunteer sign-in book. Please record your hours for each Clinic visit.
* Casual meals are provided for our volunteers during Clinic hours. They are served in the Staff Dining Room.
* English is the official language spoken at the Neighborhood Health Clinic.
* Volunteers and/or staff may not solicit support or funds for personal interests while at the Clinic.
* Parking is limited in front of the building. Please comply with off site parking instruction provided by your supervisor.
* When you can no longer volunteer at the Clinic, please inform the Volunteer Coordinator and your Supervisor.
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